Return Policy

yafex.ph is committed to 100% customer satisfaction. If you are unsatisfied for any reason, you may return your purchase with 30 days of the ship date with original packaging.

The Steps as followings:

Step 1: Email to support@yafex.ph. Kindly please provide your name, order no. and the payment account which the refund you will receive.  And keep us informed the return reasons if possible.

Step 2: Got your order number to receive your return authorization from our customer service. 

After receiving the authorization, you can send the items back with the address we provided at the bottom of the page. We will arrange the refund within 7 business days upon receiving the item.

Notice:  The payment can be refunded to the bank card, and the cash back is not acceptable. Also, please do not return the item to the orginal manufacture. Thanks.

The Returned Shipping Address: